FAQs

What is ePasswordSafe product?
ePasswordSafe product is developed with an intention in mind of sharing Credentials securely.  Usually, we share Credentials via e-mail. This is not a se...
Wed, 9 Apr, 2014 at 6:34 PM
How do you gurantee that our passwords are safe and no one can access it?
We have used industry standard encryption algorithm to encrypt your passwords before storing them to the server, which can only be decrypted using by the enc...
Tue, 14 Aug, 2012 at 8:22 PM
Can a user with whome we have shared a Collection/Credential can share it further?
A user can share a Collection/Credential only if he has the Write access for that Collection/Credential.
Tue, 14 Aug, 2012 at 8:18 PM
Can we move a Collection to another Collection?
Yes. You can move a Collection into another Collection. It can be done in two ways -Drag & drop featureEdit -> Cut -> Paste feature (On...
Tue, 14 Aug, 2012 at 8:20 PM
What is the Service field in the credential?
This field indicates what kind of service the credential is using e.g. Salesforce.com Production, Linkedin etc. So based on the service we can automatically ...
Tue, 14 Aug, 2012 at 8:21 PM
How is Owner of a Collection record decided?
Created By : User of a root Collection record is owner of all its subordinates (Collections & Credentials). Though a user having Write access of the ...
Tue, 14 Aug, 2012 at 8:24 PM
Why Password is not displayed when we edit any Credentials?
Due to security reasons, we do not display password at the time of editing a Credential.If you enter a new password at the time of edit, your new password is...
Sun, 23 Sep, 2012 at 9:42 PM
Can we delete all sharing on a Collection or Credential in one go?
You can delete all sharing on a Collection record by using feature Clear All Sharing for Collection. When you use Clear All Sharing this will remove all shar...
Tue, 14 Aug, 2012 at 8:25 PM
Can Credentials be moved to another Collection?
Yes. Using Drag & drop feature Credentials can be moved to a desired Collection provided user has Write Access Level for that Collection.
Tue, 14 Aug, 2012 at 8:25 PM
Can we recover deleted Collection or Credentials?
No. Once a Collection or Credential is deleted there is no way to roll back it. When you delete a Collection record all its subordinates are deleted along wi...
Tue, 14 Aug, 2012 at 8:25 PM